full aromatic quencher

Got a question for us?

We have put together some frequently asked questions which should help to answer, but if you can't find what you are looking for, just use the contact section to speak to one of us!

Yes. We buy on taste and not price point. We are also very keen on trying (and drinking) lots of new wines. We wouldn’t entertain a rubbish bottle on this website. True fact.

We personally deliver your wine through selected postcodes in Norfolk. However, we can send your wine out nationally via courier, so there really is no limit to this. Everywhere is the answer! Delivery can be same day (yes, really - depending on circumstances), but we normally allow 2-3 days for delivery.

Local delivery is free on orders over £45. National delivery is free on orders over £99. Delivery charges for non-qualifying free deliver is £6.

Qualifying local postcodes - NR1, NR2, NR3, NR4, NR5, NR6, NR7, NR8, NR9, NR10, NR11, NR12, NR13, NR14, NR15, NR16, NR17, NR18, NR19, NR20, NR21, NR22, NR23, NR24, NR24, NR25, NR26, NR27, NR28, PE31, PE36, PE35, IP20

Yes, it is  - but having nearly 30 years experience in hospitality, we have tried a few wines. In this, we have gotten to know the good from the bad, at all price points. We have the utmost confidence in our products and we wouldn’t sell them otherwise! Unfortunately, with any products, not everyone will like the same wines, but we know that our wines are of the best quality at that price point!

Here is a good lesson (see below for spoiled wine), when you are getting to know your taste buds, sometimes we all come across something that doesn’t do it for us. Best thing to do in this situation, is to make a note of it, and if you want to talk it through, just get in touch. It’s really important to understand what we do like, and what we don’t like to make sure we are always making the best decisions.

Unfortunately, wine can be spoiled. This can be anything from Oxidised wine, to corked wine. One thing is for certain, it’s usually an accident and nobody's fault. If you suspect there is a problem with your wine, then get in touch with us!

Yes, just get in touch on the contact section and we will be happy to help.

We have hosted wine evenings in restaurants, and private/corporate wine tastings before. The cost of this can vary, depending on the function,  but we would be happy to talk to you about this - just get in touch using the contact section and a member of the team will be on hand. We have loads of contacts in events, so we can probably help you there as well!

Yes! We are proud that we supply to some of the best in East Anglia and we have a very loyal customer base. Using our experience in hospitality has put us in good stead to be able to provide an unrivalled service.

We are proudly independent and doing what we love. We were fed up of seeing the same wines in the same places so decided to do something about it. We believe, wholeheartedly, that our wine is brilliant and our service unrivalled. We are a company that just wants to sell nice wine to people and we don’t do silly markups. We work closely with everybody -Customers, Trade, Importers and Producers to make sure we can put our money where our mouth is. As an independent, it can be a tough market, so we are always checking ourselves to make sure we are staying true to our mission statement. We have never had an unhappy customer to date!

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ABOUT CH WINE MERCHANTS

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We’ve got you covered with whites, reds, rose, sparklings, sweet wines and ports all at your fingertips.